Quality of Work Life: A Case Study at Cosmetics Distributor Located in Paulista/PE

Abstract

The objective of this article was to evaluate the perception that the employees of a small company, a cosmetics distributor, have on their quality of work life. To analyze the perception, a descriptive field research was carried out, which sought to verify the level of satisfaction of quality of work life of employees in a small company, according to the 8 factors of the Walton model. In addition, there were questions regarding sociodemographic data. As a result, 3 critical factors were observed and classified into a level of reasonable satisfaction, and justified by the relationship with sociodemographic data. The other factors were classified as good and optimal satisfaction levels. In general, the distributor did not show any levels of satisfaction rated as bad or worst, only reasonable, good and great levels.